“In addition to being available 365/24/7 and actually be able to speak with a human who can help, Mathe has been an invaluable asset in our transition to a more sophisticated and comprehensive IT environment. Under Mathe’s tutelage and guidance, we’ve moved to a state of the art stable and reliable network. Mathe must be commended for their forward and proactive thinking for integration of current hardware and software. Be it hardware or software, Mathe has always been there to fine tune matters as we have moved forward. Simply put, the Mathe team is a good one.”
“Mathe helped me take my company from disastrous outages and outdated technology to the leading edge and held my hand the whole way while being available to my needs 24/7/365. The peace of mind they provide is priceless.”
“Your listening skills were evidenced by the well thought out solutions that you delivered to us. The ability that you possess to easily communicate with our Management Information Systems was also a critical service.”
When reviewing our performance, Mathe´s customers and partners frequently cite our knowledge, ability, directness, attentiveness, and rapid response to any system issues. Whether working with Healthcare practices, Financial groups, corporate or non-profit organizations, we listen to your company´s specific needs and deliver unique solutions for whatever those needs may be.
“When we first met, you promised that Mathe would treat our 18-user network with as much care and attention as you would treat a 200-user network. And, without question, you have. When our backup drive was down due to manufacturer defect, you personally came to my office and prepared a manual backup. You have been there whenever we need you‐promptly, and with the highest level of professionalism. I don´t know of any other firm who would treat a small network like ours with such consideration and respect.”
“Perhaps what I liked best is your directness. I called, you called back, I asked specific questions, you answered, clearly and briefly. You said you would do it, and you did it!”
“Your genuine concern and superlative ability to help us during [our LAN failure] kept our downtime to a bare minimum. What impressed me initially was the fact that you dropped everything and, in turn, dedicated an entire day and part of another to do everything possible to retrieve the network itself, recover all the vital data we lost, and bring our system back online. In addition, you took the time to explain exactly how it happened and what steps we would have to take to prevent it from happening again.”